Get Online Consultation | Hire Freelancers | Find 1000s of Experts

surabhi8Demonstrated excellent communication, problem-solving, and adaptability skills

Assured delivery – PayShield protection at MrSolvo | Why us

provider-pic

surabhi8

Experience:4 years
Status:Offline
Languages:
  • English (Write | Speak) • Level: 5
  • Hindi (Write | Speak) • Level: 5
Education:mba
Location:

Jaipur, Rajasthan, India

Last Active:21-01-2025 09:04
Review Status:Recommended
Category

Customer Service/ Support

Specialization
Chat / Email Support (5 yrs)
  • International Support (4 yr)
Voice Support (5 yrs)
  • Excellent English (4 yr)
Detailed Profile

A highly skilled International Chat Support Executive with expertise in providing exceptional customer service to a diverse global audience. Proficient in managing high-volume inquiries and resolving complex issues with efficiency and empathy across multiple platforms. Demonstrates strong communication and problem-solving skills, ensuring customer satisfaction and retention. Adept at navigating cultural differences and language nuances to deliver personalized support experiences. Skilled in utilizing CRM systems, maintaining accurate records, and collaborating with cross-functional teams to improve service processes. Focused on achieving performance metrics, fostering positive customer relationships, and contributing to a brand’s reputation for outstanding global support.