surabhi8Demonstrated excellent communication, problem-solving, and adaptability skills
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surabhi8
- English (Write | Speak) • Level: 5
- Hindi (Write | Speak) • Level: 5
Jaipur, Rajasthan, India
Category
Customer Service/ Support
Specialization
- • International Support (4 yr)
- • Excellent English (4 yr)
Detailed Profile
A highly skilled International Chat Support Executive with expertise in providing exceptional customer service to a diverse global audience. Proficient in managing high-volume inquiries and resolving complex issues with efficiency and empathy across multiple platforms. Demonstrates strong communication and problem-solving skills, ensuring customer satisfaction and retention. Adept at navigating cultural differences and language nuances to deliver personalized support experiences. Skilled in utilizing CRM systems, maintaining accurate records, and collaborating with cross-functional teams to improve service processes. Focused on achieving performance metrics, fostering positive customer relationships, and contributing to a brand’s reputation for outstanding global support.