shivani1Worked for 4 years in BPO industry. Have been awarded as star performer many times.
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shivani1
- English (Write | Speak) • Level: 2
- Hindi (Write | Speak) • Level: 2
Gurgaon, Haryana, India
Category
Customer Service/ Support
Specialization
- • International Support (2 yr)
- • Good English (2 yr)
- • Good English (2 yr)
Detailed Profile
I have worked for google in google ads for 2 years. I have been working in Amazon since 2 years and providing chat, email and voice support for Indian and US markets.
An ambitious, energetic and creative mind that has never backed out of a difficult situation, to grasp and implement is the process of my work and thinking as well.
Career Objective
To succeed in an environment of growth and excellence and earn a job that provides me satisfaction and self-development and helps me to achieve my organizational goal, becoming a fine professional.
Job Resposnsibility:
● Supporting Customers on Chat, Email and Phone.
● Handling international customers
● Providing most appropriate resolution using Policy SOPs
● Worked in North America, UK, India, italy and germany market.
● Handled Drivers working in Amazon and supported On road and off road Driver Queries.