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Sivan9110+ yrs exp. 100% customer satisfaction, got best employee of the month award multiple times

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Sivan91

Experience:10 years
Status:Offline
Languages:
  • English (Write | Speak) • Level: 5
  • Tamil (Write | Speak) • Level: 5
Education:MBA
Location:

Chennai, Tamil Nadu, India

Last Active:15-10-2024 12:01
Review Status:Recommended
Category

Customer Service/ Support

Specialization
Chat / Email Support (5 yrs)
  • Good English (4 yr)
  • Excellent English (4 yr)
  • International Support (4 yr)
Detailed Profile

Customer support specialist with Cognizant Technology solutions of experience in chat and email support. Proven track record of efficiently resolving inquiries and enhancing client satisfaction through clear communication and problem-solving skills. Adept at managing high volumes of inquiries with professionalism and empathy. Strong attention to detail and ability to adapt quickly to changing situations. Passionate about delivering exceptional service and committed to creating positive customer experiences that foster loyalty and trust. Ready to contribute to your team’s success.