Piyush1115 years of experience | 6+ Articles Translated, 10+ Proofreading work delivered successfully.
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Piyush11
- French (Write | Speak) • Level: 5
- English (Write | Speak) • Level: 5
- Hindi (Write | Speak) • Level: 5
- Punjabi (Write | Speak) • Level: 5
Central Delhi, Delhi, India
Category
Content Writers
Specialization
- • French (15 yr)
- • Proofreading (15 yr)
- • Grammar Corrections (15 yr)
- • Rewriting (15 yr)
- • Academic Editing (15 yr)
- • Article Editing (15 yr)
- • Book Editing (5 yr)
Detailed Profile
Having 15 years experience in French Language domain. Worked in different aspects of French Language. Working with HCL Technologies as a French Technical Lead for Notes/Domino/SameTime/SmartCloud Notes support from 23rd July 2018 till now. Working with EMEA Region and other support teams to help in investigating and reproducing customer issues and providing resolution. Problem analysis, troubleshooting and resolution. Development of tools for troubleshooting as needed. Working with other teams like sales/tech sales/services as needed. Doing translation work and handling calls in French language. Doing French translation and interpretation work. Working as a French Client Advocate and understand customer goals, challenges and their business strategies. Represents the customer voice on HCL Software planning sessions and roadmaps. Focuses on customer success and provides them with knowledge and access to offerings and initiatives.