Aadil6 years experience in customer support, Supported via live chat and call.
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Aadil
- English (Write | Speak) • Level: 4
- Hindi ( | Speak) • Level: 5
- Kashmiri (Write | Speak) • Level: 5
- Urdu (Write | Speak) • Level: 5
Shupiyan, Jammu and Kashmir, India
Category
Customer Service/ Support
Specialization
- • International Support (6 yr)
- • Good English (2 yr)
- • In Local Language (2 yr)
Detailed Profile
Experienced customer support analyst with 6+ years of expertise in non voice chat operations, adept in analyzing and optimizing processes to drive operational efficiency. Proven track record at Ienergizer and Great champ technology, specializing in delivering exceptional results.
Skilled customer service representative with 4.5 years of extensive experience in sales, support and quality.
Highly competent, reliable and creative. Pursued BA from Kashmir University.
Team player, always eager to learn and share new things.
Self-motivated and cheerful customer service professional with 4+ years of experience helping customers navigate websites and resolving product and service issues.
Handling customer escalations in regards to any order issues/concerns they have or any type of mismatches
Handling dissatisfied customers and offering them new options.
Processing the new orders for customers.
Technical knowledge of Pcs
Basic knowledge of the Internet and networking.
Languages known: English, Hindi, Urdu and kashmiri.